30-Day Return Policy

We want you to be completely satisfied with your purchase from Hughes Farm Service. If you are not satisfied, you may return most new, unused items within 30 days of the delivery date for a refund to your original payment method or an exchange.

Return Conditions

To be eligible for a return, items must be:

Returned within 30 days of delivery
In their original, unopened packaging
Unused and in resellable condition
Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

The following items cannot be returned:

Opened electrical components — For safety reasons, electrical components that have been opened, installed, or had their packaging seals broken cannot be returned.
Items that have been used, installed, or modified
Custom or special-order items

Restocking Fee

A $20.00 restocking fee will be deducted from your refund on all returned items.

Exchanges

We accept exchanges on eligible items. If you need a different size, model, or product, contact us to arrange an exchange. The same 30-day window and return conditions apply.

Return Shipping

The buyer is responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of your returned item without tracking information.

Please ship returns to:

Hughes Farm Service
2939 Van Cleave Road
Murray, KY 42071

Refund Process

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card company may take additional time to post the refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange a replacement or full refund, including return shipping costs for defective items.

How to Start a Return

To initiate a return, please contact us with your order number and reason for return:

Please do not ship items back without contacting us first. Unauthorized returns may not be accepted.